At Green Clean Carpet, your privacy is one of our highest priorities. We are committed to maintaining the trust and confidence of our customers and visitors to our website. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal data. By using greencleancarpet.com, you agree to the practices described in this policy.
Introduction
This Privacy Policy discloses the privacy practices for greencleancarpet.com (the “Site”). It applies solely to information collected by or through this website and any related online services we provide. Within this policy, we outline:
The types of personally identifiable information collected from you through the website, how that information is used, and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures we have in place to protect your information.
How you can correct or update inaccuracies in the information we maintain.
We encourage you to read this Privacy Policy carefully. If you do not agree with the terms, please discontinue use of our website.
Information We Collect
We are the sole owners of any information collected on this website. We collect information that you voluntarily provide to us when you contact us, request an estimate, schedule a service, complete a form, or communicate with us by email or phone. Information may include:
Personal identification information such as your name, email address, phone number, physical address, and any other details you provide in communication with us.
Service-related information such as the type of cleaning services requested, appointment details, and any information shared during a service inquiry.
Payment information when you place an order or pay for a service. Any payment data collected through secure payment processors is encrypted and handled using industry-standard procedures.
Technical or usage information including your IP address, browser type, referring and exit pages, pages visited on our Site, and the date/time of your visit. This type of information is collected automatically through standard analytics tools and cookies.
We do not collect any personal information unless you voluntarily provide it to us.
How We Use Your Information
We use your information only for legitimate business purposes and to improve your experience with Green Clean Carpet. Specific uses include:
Responding to inquiries: We use the information you provide to answer your questions, schedule services, or communicate regarding the reason you contacted us.
Processing orders or service requests: We may share your information with trusted third-party service providers only when necessary to fulfill your request, such as processing a transaction or delivering a service.
Customer service: Your information helps us provide more efficient support and service updates.
Marketing and communication: Unless you request otherwise, we may contact you via email or phone to inform you about specials, promotions, service updates, or changes to this Privacy Policy.
Website improvements: We may use aggregated, non-identifiable information to analyze site performance, identify trends, and improve the user experience.
We will never sell or rent your personal information to anyone.
Cookies and Tracking Technologies
Like many websites, we may use cookies, web beacons, and similar tools to enhance your browsing experience. Cookies allow us to:
Understand how visitors use our Site
Store user preferences
Improve site speed and functionality
Provide more relevant content
You can manage cookie preferences directly in your browser. If you choose to disable cookies, certain features of our Site may not function properly.
Third-Party Disclosure and Links
We will not share your information with any third party outside our organization except as necessary to fulfill a request or service. Examples may include:
Secure payment processors
Scheduling platforms
Email service providers
Delivery or shipping partners (if applicable)
Our Site may contain links to external websites. Please be aware that we are not responsible for the content or privacy practices of such third-party sites. We encourage users to read the privacy policies of any website that collects personal information.
Your Access to and Control Over Information
You have full control over your personal data and may request the following at any time by contacting us at info@greencleancarpet.com or 855-777-2010:
Access: See what personal data we have about you, if any.
Correction: Request correction of any incorrect or incomplete information.
Deletion: Ask us to delete any data we have about you.
Opt-Out: Opt out of future marketing communications from us.
Concerns: Express concerns about how your data is used or shared.
We will respond to your request promptly and in accordance with applicable data-protection laws.
Security of Your Information
We take significant precautions to protect your information both online and offline.
Online Security
When we collect sensitive information—such as credit card data—that information is encrypted and transmitted securely. You can verify a secure connection by looking for the padlock icon in your browser or checking for “https” at the beginning of the website address.
Offline Security
Only authorized employees who require access to personal data to perform job-related duties (billing, scheduling, or customer service) are allowed access to personally identifiable information. The computers and servers on which we store data are kept in a secure environment with restricted access.
While no method of digital transmission is completely foolproof, we make every reasonable effort to safeguard your information using industry-standard practices.
Children’s Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we discover that data from a child under 13 has been collected, we will delete it promptly.
International Users
This website is operated in the United States. If you are visiting from outside the U.S., please be aware that information you provide may be transferred to, stored in, and processed in the United States. By using our Site, you consent to this transfer.
Changes to This Policy
Our Privacy Policy may change from time to time. Any updates will be posted on this page with an updated “Last Modified” date. We encourage you to review this page periodically to stay informed about how we protect your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, you may contact us at:
