Area Rug Spa

1How do you clean an area rug?
At Green Clean Carpet we clean area rugs in our state of the art area rug spa facility using a 10 step cleaning process. Green Clean sets the new standard for area rug cleaning!
2How often should I clean my rug?
It's recommend to clean your rugs every 15-18 months to clean the dirt deep inside the fibers of the rug. The longer you wait clean your rugs, the harder it will be to get any stain out.
3How do I calculate the square footage for an area rug?
To calculate square footage, measure the length and the width of the area rug and then multiply them i.e. an area rug 8ft wide x 10ft long is 8×10= 80 sq ft.
4What is the pricing for area rug cleaning?
Depending on the material your rug is made of, the minimum price is $3 per sf for Polyester and $4 for Wool. We also have additional treatments available such as sanitizing, deodorizing and protection at an additional cost ($0.8 per sf).
5Are your products safe for kids and pets?
Yes our name is Green Clean because we use all natural products that are eco-friendly as well as safe for kids and pets.
6Where can I find area rug services near me?
You can reach Green Clean Carpet at 855-777-2010. We are open Monday - Friday: 9am-6pm. You can also email us at info@greencleancarpet.com

Carpet Cleaning

1How far in advance should I schedule an appointment for any service?
It's better to schedule an appointment at least a week in advance. This will ensure you more flexibility and availability for scheduling.
2What do you mean by 100% Satisfaction Guarantee?
100% satisfaction guarantee means that w'ell do anything it takes to make sure you will be satisfied with the service provided (It does not mean 100% spot removal). If for any reason you are not satisfied with the work we provided, for any cleaning services, you have a 14 day warranty for cleaning and a 2 month warranty for stretching. If any issues arise in this time frame, we’ll come and fix it for free.
3Are the products used by Green Clean Carpet safe?
Yes, we use natural, hypoallergenic products that are safe for kids, pets, and are ideal for people with allergies and sensitivity to chemicals.
4Do you guarantee stain removal?
No, we do not guarantee stain removal. Some stains may be permanent discoloration or damage to the carpet fibers and can't be removed. We guarantee to do our best.
5How long will it take for my carpet to dry?
After we complete the steam cleaning process on your carpet, the carpet will be damp for somewhere between 5-8 hours. You can walk on the carpet immediately (no shoes). Weather conditions may affect the drying time. Our Safer Solution cleaning process will ensure your carpet will dry as soon as possible, without the use of any inorganic chemicals.
6How long it will take you to clean my carpet?
It all depends on the size and conditions of the carpet that needs to be cleaned i.e. cleaning one room can take approximately 30-40 minutes.
7How often should I clean my carpet?
We recommend to clean your carpet a least once a year, depending on the traffic on your carpet.
8What is carpet protection?
Carpet protection is a product that we spray on top of the carpet after we clean it to prevent future stains from setting into the carpet fibers. The product we use is called "Scotchgard". Keep in mind that the more traffic the carpet gets, the faster the protection will wear off.
9Will my padding get wet and ruin my hardwood floors?
When getting your carpet professionally cleaned, it does not saturate the backing of the carpet which means neither the padding nor the wood under the padding will be effected.
10Will my carpets shrink when you clean them?
No, our Green Clean carpet process minimizes the amount of moisture used and prevents shrinkage.
11What is considered to be a room?
Combined areas and rooms over 250 square feet are considered as two rooms i.e. Living room/dining room combinations are considered as two separate rooms.
12Do you move furniture when you clean carpet?
Yes, we do move most furniture as long as the customer asks for it ahead of time. We charge you for cleaning the carpet, not for moving heavy furniture.
13Which areas do you serve?
PHILADELPHIA suburbs AND CENTRAL AND SOUTH NJ.
14Aren’t truck mounts more powerful for carpet cleaning?
No, Some truck mounts can be so powerful they can push soil into padding, not to mention the hoses may be too long and not have much suction behind them. This could cause soil to be left in your carpet.
15What type of cleaning should I get if my carpet is brand new and I need to keep my warranty?
In this case, since the carpet is brand new, we offer a light maintance cleaning which allows you to pay less money and still keep your warranty.
16What should I do to prepare for carpet cleaning?
We recommend to vacuum the carpet and move un-necessary stuff from the carpet so we be able to clean as much carpet as we can. If there is anything you are not able to move, we would be more then happy to help you move it.
17What method do you use for carpet cleaning?
Steam cleaning proccess. We using netural products, wi'll pre-spray spots and brush them to make sure we get out as many spots as we can, and extracts the dirty water in your carpet after is been clean.
18Can you get out a pet urine stain from carpet?
Urine is like an acid, when it sitting too long on the carpet, it grows a bacteria which leaves you with a yellow stain on the carpet, which over time we can't get it out, however if you reach out to us on time, by using the right machinc and the natural products we can make it looks better, sometime even get it all out.
19WHERE CAN I FIND CARPET CLEANING SERVICES NEAR ME?
You call Green Clean Carpet at 855-777-2010. We open Mon-friday 8am-8pm, satruday 8am-6pm. You can also email us using info@greencleancarpet.com

Carpet Repair/Stretching

1How do you stretch the carpet?
To ensure your carpet is lay down properly, the way we stretch it in Green clean carpet, is like you get it installed. In stretching/repiar there is a lot involved to complete the job, including moving furniture, replacing seam, fix wrinkles that go in different directions, pading problems, sometimes we will have to take doors off as well.
2Why should I stretching the carpet?
Overtime your carpet get wrinkles from many reasons, which make it difficult to you walking safely in your own house. Instead of spending a lot of money to replace iit with a new carpet/floor. We offer to fix it by stretching your carpet for a lot cheaper.
3How to repair the carpet?
Our professional will repair your capret using the a stretcher tool and a kicker to ensure your carpet look seamless as possible, either by kicking the carpet to the wall or in some cases by replacing a damaged peace of the carpet.
4How do you patch the carpet?
If you ever drop a bleach on the carpet or your pet scratch the carpet and made a hole in it, insted of replacing the all carpet, we will patch it for you to make sure it looks the best way possible
5Why should I stretch/repair the carpet instead of buying new carpet
In some cases which the carpet can be save, insted of spending money to replace the carpet, we will stretch/repair it for you for a lot less. For example: if you selling your house, call us and we will stretch and clean your carpet so it looks decent for sale, so you will invest your money in your new house
6Where can I find a Stretch/Repair near me?
You call Green Clean Carpet at 855-777-2010. We open Mon-friday 8am-8pm, satruday 8am-6pm. You can also email us using info@greencleancarpet.com

Tile/Grout Cleaning

1How do you clean my tile and grout?
We pre-spray the floor and then scrab it with the scrab machince, to make sure each grout line as well as tiles will look bright as possible, and then we clean the floor with the higher pressure machine unite, that will extract the dirt
2Can I clean my grout after I re-patch my grout lines?
To prevent from the filling to break down, we reccemend to use a natural celaning and Rins it and map it, to make sure the floor look brighter as possible.
3How often should I have my tile floors professionally cleaned?
We reccemend profissanly clean your tile every 18 months, depending on the traffic your floor gets, some of them get it sooner then others.
4Why should I have my tile and grout professionally cleaned?
Over time the tiles and the grouts, the first build up on the surface, to prevent from damage spot or discoloration of your grout, we reccemnd of getting Professionally CLEANED. Learn More
5WHERE CAN I FIND A TILE AND GROUT CLEANER NEAR ME?
You call Green Clean Carpet at 855-777-2010. We open Mon-friday 8am-8pm, satruday 8am-6pm. You can also email us using info@greencleancarpet.com

Hardwood/Vinyl Floor Cleaning

1Do you pre test the floor before cleaning?
Yes, our techniucans will pre-test the floor before cleaning, to esset what the condition of the floor and learn if there is any paste wax, acrylic polish
2How do clean Hardwood the have a WAX COAT?
In green clean carpet we make sure to test every hardwood floor for a 'wax COAT', In case the test is positive, we would not be able to complete the cleaning process because the 'waxing code', and your floor would have to be sand and re-finish.
3Do you offer a REFINISH coat to protect the hardwood floor after cleaning?
Yes, after we complete the cleaning process by removing all the dirt and the floor is completely dry, we put 2 coats of refinish and make sure the floor will be looking is best in a natural way.
4How to deep clean hardwood floors?
After we pre test the floor and understand what kind of hardwood floor it's, Then we will do 2 steps cleaning: First, we will buff the floors with the right ped to get the deep dirt out. The second step, we will use uniqe hardwood floor machinc to rinse the floor. Which will spray the water with the solution, deep brushed and suck the dirt right up, which will leave your floor with the minimum moist possible
5How to deep clean Vinyl floors?
Vinyl floor it's much easier to clean then hardwood floors, which in this case we will pre spray the vinyl floor and then buff the floors with the light ped to get the deep dirt out, the final step is to go over the floor using a microfiber mop to give it the right finish.
6CAN YOU STEAM CLEAN AREA RUGS on HARDWOOD FLOORS?
We do not recommend that you steam clean area rug, especially on an hardwood floors. Steam cleaning can permanently damage your area rug, Especially on an hardwood floors. in this case we will reccemnd to role your area rug and bring it to our area rug facilety.
7How to Keep your hardwood floor clean?
By regular mopping the floor, you do not reach the stubborn dirt that lies deep in the pores of your hardwood, which in our cleaning process it does. We use a buffer machine, and a neutral cleaning prduct to break up the tough dirt. The final step is to go over the floor using a microfiber mop.
8Can you get out a pet urine stain from hardwood froor?
In this case, either cleaning or sanding the floor wouldn't get the stain out. You will have to replace the wood planks
9HOW TO FIND HARDWOOD FLOOR CLEANERS NEAR ME?
You call Green Clean Carpet at 855-777-2010. We open Mon-friday 8am-8pm, satruday 8am-6pm. You can also email us using info@greencleancarpet.com

Upholstery cleaning

1The tag on my Upholstery recommends a dry cleaning. Can you still clean it?
Yes, this tag or “Manufacturer Liability Code,” is required to recommend “a” cleaning method even though it may not be the most effective method for removing soil.
2How do I protect My Upholstery from getting stained?
In green clean carpet after we are done cleaning the Upholstery, we will spray a protective coat so called Scotchguard that will keep your Upholstery from getting staind.
3How to clean Upholstery?
Cleaning upholstery depends on the fiber, before you clean upholstery make sure to check the manufacturer's cleaning tag. In green clean carpets, we use all-natural solutions, that keep you safe even on upholstery cleaning, we will remove the cusions and vacuum the upholstery, then we will pre-spray the upholstery, gently scrab it and then vacuum out the dirty water and make sure to get as many spots, Pet hair, and any other food crumbles, we will clean the upholstery 360 including cleaning the cushion from both sides.
4How long will it take my furniture to dry?
Typicaly the drying time ranges is from 3-6 hours. Learn more!
5Can you steam clean Upholstery?
Yes you can, steam clean proccess is the main process to get your fiber clean properly.
6Where can I find an Upholstery cleaner near me?
You call Green Clean Carpet at 855-777-2010. We open Mon-friday 8am-8pm, satruday 8am-6pm. You can also email us using info@greencleancarpet.com
7How often do you recommend professional Upholstery cleaning?
In green clean carpet we recommend having upholstered furniture professionally cleaned every 18-24 months depending on the use. Learn more here.
Schedule & Quote
error: Content is protected !!